HLS
HealthCulture Assessment
Align your culture towards high-value care
About the Assessment
Healthcare is a competitive landscape. For-profit institutions often have the luxury of selecting for high margin patients and procedures. While this promotes profitability, it can also undermine and obscure the true intent of the institution of healthcare.
One way for non-profit institutions to compete is to provide an exceptional healthcare experience at lower costs. This can be done by fostering the right culture and empowering leaders who put patients first.
The HealthCulture Assessment is composed of elements of a culture known to impact patients' perceptions of value: patient centered outcomes, patient experience, and appropriateness of care. We'll measure and score these critical cultural dimensions.
The combination of these scores, relative to your costs of care will provide an overall 'Value Score.' Use this score to identify areas of improvement and competitive advantage.
Driven by world class research
Derived from Michael E. Porter's widely used Healthcare Value formula: Quality/Cost = Value
How strongly does your organization value patient-centeredness? Does your organization have a culture that favors the patient experience? This tool will provide insight into critical cultural dimensions.
Developed by experts in culture and leadership
Developed by experts in Industrial Organizational Psychology, and healthcare practitioners.
Critical for success
The only model to provide a tangible score reflecting the most crucial elements of a high-value healthcare culture from the point of view of the patient.